Superman Knitters Pvt. Ltd.

Privacy Policy

Superman Knitters Pvt. Ltd. ("we", "our", "us"), located in Ludhiana, Punjab, India, operates this website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

1.Information We Collect

We may collect the following information when you use our website:

• Information you provide: Name, phone number, email address, company name, and message details submitted through our enquiry/contact form or shared via phone or WhatsApp.
• Automatically collected information: IP address, browser type, device information, pages visited, and time spent on the website, collected through cookies and standard analytics tools.

2.How We Use Your Information

• To respond to your enquiries about our knitwear products and manufacturing services
• To share quotations, catalogues, or order-related communication
• To improve our website and understand visitor behaviour
• To comply with legal and regulatory requirements

3.Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the website.

4.Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only with:

• Service providers who help us operate the website (e.g., hosting, analytics), under confidentiality obligations
• Government or legal authorities, where required by applicable law

5.Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6.Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

7.Your Rights

In accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023, you have the right to:

• Request access to the personal information we hold about you
• Request correction or updating of inaccurate information
• Request deletion of your personal information, subject to legal requirements
• Withdraw consent for processing, where consent is the basis of processing

To exercise any of these rights, contact us by phone or written communication at the address below.

8.Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

9.Children's Privacy

Our website is intended for business and general audiences and is not directed at children under 18. We do not knowingly collect personal information from children.

10.Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.

11.Contact Us